Privacy Policy

Autonous Systems (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information.

Information We Collect

We collect information you provide directly to us, including:

• Name and contact information (phone, email, business name)
• Business details you share during audits or consultations
• Communications with us (calls, texts, emails, form submissions)
• Information you provide about your business operations

We may also automatically collect:

• IP address and browser information
• Pages visited and actions taken on our website
• Standard analytics data (via cookies)

How We Use Your Information

We use your information to:

• Provide and improve our services
• Communicate with you about audits, services, appointments, and updates
• Send SMS messages related to your inquiry, scheduled calls, and service notifications (with your consent)
• Respond to requests and inquiries
• Comply with legal obligations

SMS / Text Message Communications

By providing your phone number, you consent to receive text messages from Autonous Systems related to:

• Your inquiry and scheduled audit calls
• Service updates and appointment reminders
• Account and service-related notifications

Message frequency varies. Standard message and data rates may apply. You may reply STOP at any time to opt out of further messages, or HELP for assistance. Opting out of SMS does not opt you out of other communications.

We do not share or sell your phone number for marketing purposes. SMS consent is not a condition of purchase.

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information only:

• With service providers who help us operate our business (e.g., communication platforms, calendar systems) under confidentiality obligations
• When required by law, subpoena, or legal process
• To protect the safety, rights, or property of Autonous Systems, our customers, or the public

Data Retention

We retain your information as long as needed to provide services, comply with legal obligations, and resolve disputes. You can request deletion at any time by contacting us.

Your Rights

You may:

• Request a copy of the information we have about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications at any time
• Contact us with privacy questions

Cookies

We use basic cookies for site analytics and functionality. You can disable cookies in your browser settings; some site features may not work properly without them.

Children’s Privacy

Our services are not directed to anyone under 18. We do not knowingly collect information from minors.

Changes to This Policy

We may update this policy. Updates will be posted here with a revised effective date. Material changes will be communicated to active customers.